Reference

Terms and Conditions for India Access

These terms set the rules for your account use, content access and any request tied to this page on zee5.

Local law firstAccount useIndia accessCurrent wording

How these terms apply in India

zee5 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply once you open an account, continue using it, or accept a change after it is posted. If a rule here conflicts with the local law that applies to you, that law controls the point in question. We may ask for identity checks before

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we let you change account details, recover access or move value linked to your balance. Any deposit or withdrawal path shown beside your account is part of the same contract, and it works only where local law permits. When a payment path is listed for India,
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the names you will see are UPI, Paytm, PhonePe and Google Pay. You are responsible for the details you submit, the device you use and any action taken through your login. We can pause, suspend or end access if we see misuse, duplicate accounts, false details
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or a request that cannot be completed under the law in force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ways to reach us on this page

If you want us to check a clause, correct a record or explain how a term applies to your account, use the contact path linked to…

DATA AND ACCESS

How we handle your records

We keep the contact details, device signals and account actions needed to run the contract, answer clause queries and handle lawful requests.

Data use

We keep the contact details, device signals and account actions needed to run the contract, answer clause queries and handle lawful requests. We do not ask for more than we need for that purpose.

Cookies

Cookies help the page remember your session, language choice and the path you used last time. If you clear them, you may need to log in again and re-enter some settings.

Security

Use a private password, keep OTPs to yourself and check sign-in history when you log in. If anything looks odd, send us a message at once so we can check the session quickly.

Retention

We keep records only while the contract, dispute handling, fraud checks or legal duties need them. After that, we delete or anonymise data that no longer serves a clear purpose.

Change requests

If you want a copy, correction or deletion where law allows, send the request from your registered contact path and name the exact account detail that needs action. We may ask for identity proof.

Contact trail

For clause questions, cookie checks or access requests, use the same contact routes listed on this page. We keep the conversation with the account record so the response matches the right file.

Questions about the terms

These questions cover how the page applies, what local law changes, how you can ask for records and what happens when terms update. If you do not see the point you need, use the support path linked on this page and quote the exact clause so we can answer against the right record. We keep the reply on the same trail, which helps us match your request to the same account and the same version of the text.

They apply when you open an account, use the page, accept an update or keep going after the text changes. By continuing, you agree to the version posted at that time and the law that applies to your region.

Yes. Access, eligibility and any feature linked to your account depend on local law and are available only where local law permits. If a rule is not allowed where you are, that part does not apply to you.

Send the request through the contact path on this page, use your registered email or phone number and name the exact detail that needs changing. We may ask for proof before we update the record.

Yes, where local law allows it. Use your registered contact path, state that you want a copy of the data tied to your account and let us know the time period if you want a narrower search.

Cookies help us keep your session active, remember language choice and recognise the route you used to come back. If you clear them, you may need to log in again and reset some preferences.

Use the support channel linked to your account, include the page path and quote the clause exactly. That gives us the context we need to check the record and reply through the same trail.

Terms and Conditions for India Access

Ways to reach us on this page

How we handle your records

Data use

Cookies

Security

Retention

Change requests

Contact trail

Questions about the terms

01 When do these terms apply to my account?

02 Can local law change what I can access?

03 How can I ask for a correction to my record?

04 Can I ask for a copy of my data?

05 How do cookies affect my session?

06 Who should I contact about a disputed clause?

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